Privacy Policy

1. General

ESHHUN transport and its affiliates have a commitment to safeguard the privacy of information entrusted to us and value the trust of our existing and prospective business relations.

When we mention “ESHHUN”, “we”, “us” or “our”, we are referring to the relevant entity responsible for processing your data. ESHHUN is the data controller and responsible for deciding how we use and hold your personal information.

All references to “you”, “your” or “users” mean the person who accesses, uses, subscribes, registers and/or connects with ESHHUN mobile apps, websites, and webpages.

Please read this Privacy Policy carefully before using our websites, applications, or services.

2. Collection of Personal Data

We may process personal information that identifies you as an individual or relates to an identifiable person (“Personal Information”), including:

2.1 Personal Details and Contact Information

Name, Emirates ID number, address, email, telephone number, physical signature, and electronic signatures.

2.2 Professional Affiliations

Business name, job title, and business address.

2.3 Financial Information

Payment card numbers, bank account numbers, and related account details.

2.4 Operational Data

Transactions, purchases, usage details, supplier information, login credentials, IP addresses, and electronic communications such as chat, blog interactions, voice and network sessions.

2.5 Compliance and Due Diligence

Information required for credit verification, compliance checks, ethics reviews, or customer due diligence.

Personal Information may be collected when you use our websites or apps, register for services, make purchases, provide feedback, visit our offices, contact customer support, or communicate with us.

2.6 Anonymous Usage Data

We may collect anonymous data such as browser type and visit duration to improve website and app performance.

2.7 Accuracy of Information

Please ensure your Personal Information is accurate and up to date. Inform us of any changes.

3. Location Data
3.1

Your location is collected to provide accurate trip positioning and service delivery.

4. Use and Disclosure of Information

We do not sell, trade, or rent your Personal Information.

We use Personal Information for legitimate business purposes including:

4.1 Marketing Communications

We may send marketing emails with your consent or where we have a legitimate interest. You may unsubscribe at any time.

4.2 Analysis and Personalization
4.2.1

Analyzing usage trends to improve services.

4.2.2

Personalizing interactions and offers based on your preferences.

4.2.3

Delivering relevant and engaging content.

4.3 Business Operations
5. Sharing Personal Information with Third Parties

We may share Personal Information with trusted third-party service providers such as payment processors, hosting providers, IT services, customer support, auditing, and logistics.

We do not permit third parties to market products to you using your Personal Information.

6. Other Uses and Disclosures

We may use or disclose Personal Information to comply with legal obligations, protect our rights, enforce our terms, prevent fraud, or in connection with mergers, acquisitions, or business transfers.

Cookies

Cookies are used to enhance user experience. You may disable cookies in your browser settings, but some features may not function properly.

Data Security

We implement technical and organizational measures to protect your data, but no online transmission is completely secure.

You are responsible for keeping your passwords and OTPs confidential.

7. Purpose Limitation

Your Personal Information is used only for its original purpose unless legally permitted or with your consent.

10. Jurisdiction and Cross-Border Transfers

Your Personal Information may be processed or stored outside Oman in countries where we or our service providers operate.

Third-Party Links

We are not responsible for the privacy practices of third-party websites linked to our platforms.

Minors

We do not knowingly collect Personal Information from individuals under 18 years of age.

Eligibility

You must be at least 18 years old to use ESHHUN services.

Advertising

Third-party advertisers may use cookies or similar technologies. We do not control their data practices.

Data Retention

Personal Information is retained only as long as necessary for legal and business purposes.

Your Rights

You may request access, correction, deletion, restriction, portability, or object to processing of your Personal Information.

17. Modifications of the Privacy Policy

This Privacy Policy may be updated periodically. Changes take effect once posted.

If you have questions, contact us at info@eshhun.om.

Please do not send sensitive financial information via email.

By clicking “Accept & Continue”, you confirm that you have read and understood this Privacy Policy.