Privacy Policy

1 GENERAL

ESHHUN transport and its affiliates have a commitment to safeguard the privacy of information entrusted to us and value the trust of our existing and prospective business relations. When we mention "ESHHUN", "we", "us" or "our" in these principles, we are referring to the relevant entity responsible for processing your data. ESHHUN is the data controller and responsible for deciding how we use and hold your personal information. All references to "you" or "your" or users mean the person who accesses, uses, subscribes, registers, and/or in any other way connects with ESHHUN mobile apps, websites, and webpages (our websites and/or the apps) in any manner. Please read this Privacy Policy and ensure that you have read and fully understood this Privacy Policy before using our websites and/or applications or services.


2 Collection of Personal Data

We may process personal information that identifies you as an individual or that relates to an identifiable person (Personal Information) such as:

  • 2.1 Personal Details and Contact Information: Name, emirates ID number, address, e-mail, telephone, physical signature and electronic signatures;
  • 2.2 Professional Affiliations: Business name, title, and address;
  • 2.3 Financial Information: Payment card number, bank account number, and account details;
  • 2.4 Operational Data: Transactions, sales, purchases, uses, supplier information, credentials to online services and platforms, internet domain or IP address, and electronic content produced by data subjects using company systems, including online interactive and voice communications, such as blog, chat, webcam use, and network sessions;
  • 2.5 Any further information required for credit verification, compliance/ethics checks, or customer due diligence;
  • 2.6 We also collect certain anonymous data regarding the usage of our websites and/or the apps. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the websites and/or the apps. The anonymous data collected by us can include information such as the type of browser you are using and the length of the visit to the websites and/or the apps.
  • 2.7 It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

3 LOCATION ARE BEING FETCHED

Your location is being fetched for better accurate positioning of your trip.


4 USE AND DISCLOSURE OF INFORMATION

Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on our websites and/or the apps to others.
We and our service providers use Personal Information for legitimate business purposes including:

  • Providing the functionality of the services and fulfilling your requests.
  • To respond to your inquiries and fulfil your requests, when you contact us via one of our online contact forms or otherwise.
  • To complete your transactions and provide you with related customer service.
  • To send administrative information to you, such as changes to our terms, conditions, and policies.

5 HOW PERSONAL INFORMATION IS SHARED WITH THIRD PARTIES

We may disclose Personal Information to third parties assisting us in carrying out a transaction or providing services for you (such as delivering purchases and information to you, clearing payment transactions, or performing statistical analyses of our services). We may also disclose your Personal Information to our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfilment, information technology and related infrastructure provision, customer service, email delivery, auditing, HR services & payroll, and any other services.


10 JURISDICTION AND CROSS-BORDER TRANSFER

Your Personal Information may be collected or processed by, and transferred to, facilities in other countries outside OMAN where we do business. Your Personal Information may be stored and processed in any country where we have operations or in which we engage service providers, and by using the services you consent to the transfer of information to countries outside of your country of residence, which may have data protection rules that are different from those of your country.